Samsung's Galaxy Note 7 Global Recall 7 replies

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FileTrekker Über Admin

I'm spending a year dead for tax reasons.

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15th December 2002

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#1 2 years ago

So I think I'm a bit late to the party here, but I just heard that Samsung are doing a mass global recall of the Galaxy Note 7 due to the fact that their batteries have a tiny, minor problem where they may spontaneously turn into a grenade.

I know 35 cases out of 2.5 million devices is a small percentage, but it's way too high a percentage. I wouldn't be comfortable owning one right now, and I'm glad I went off getting one and got the iPhone instead.

I'm just wondering if anyone here has the device and if so, what do you plan to do, keep it, swap it or get a totally new device?


Danny King | Community Manager | GameFront.com



Silberio VIP Member

Bourée

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9th October 2007

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#2 2 years ago

I knew directly something like that was going on when I saw a meme on facebook much similar to this one:

Spoiler: Show
note-7-nagy.jpg

Fun age we live in where you can find out about the world around you through memes.

Anyway, I JUST got the Galaxy J5 on the mail today (because my last phone died too...), so I'm not that worried. Sucks for those who got the spontaneous grenade phones tho; I imagine they offer some sort of compensation, right?


qjyUJrq.png



Mikey Über Admin

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#3 2 years ago

Personally I'd just send it back and get my brand new shiney one.

I don't want a grenade. I want a phone.


Mikey - GameFront.com - Lead Developer



MrFancypants Forum Admin

The Bad

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7th December 2003

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#4 2 years ago

This is a good story which gets even better if you appreciate the irony of a company making batteries non-removeable to force customers to buy a replacement phone after a year or two.




Serio VIP Member

The Dane

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11th November 2006

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#5 2 years ago

This isn't the first time. It won't be the last time, either. Samsung, Apple, Nokia, OnePlus; they all try to shove too much shit into a tiny case, so something's gotta give. I hope everyone gets a replacement. You don't want to lose your leg because you left Angry Birds running.




Nemmerle Forum Mod

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#6 2 years ago

Quality control is very very difficult.




Admiral Donutz VIP Member

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#7 2 years ago

I prefer phones with a removable batterie. My Iphone 4s was a gift, it's batterie can be replaced but not easily as you have to remove the entire screen. I prefer the Samsung that me dearest had, which allowed you to take out the batterie. I'm about to look for a new phone since my 4s died and my temporary replacement phone is failing too. Was not going to be a galaxy note though, too big. 

"MrFancypants"This is a good story which gets even better if you appreciate the irony of a company making batteries non-removeable to force customers to buy a replacement phone after a year or two.



FileTrekker Über Admin

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#8 2 years ago

So apparently there are reports of phones that were returned for repair under the recall were sent back out and still went kaboom...

Given the speed that they made the fix and returned the phones (within a week) some speculate the only changes they made were firmware, to try and patch rather than fully replace the battery - and they're playing with lives as a result.

One thing's for sure, this is one hell of a disaster...


Danny King | Community Manager | GameFront.com