Slamming my head against the wall (Mouse issue) 6 replies

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Ryojin

lolwut?

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8th November 2005

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#1 3 years ago

Today my computer was in need of a restart. I went to restart it, but Windows said it needed to update first. I go to update it, and it tells me one of the items has failed to install. "PXI - Other hardware - HID-compliand device" Yes, with the typo. At this point I notice that my mouse is no longer working.

I try my backup mouse, it doesn't work either. I try a very old USB optical mouse from Dell, and it works just fine, although infuriatingly slow because it has no DPI switch that my other devices have.

I tried many things to fix this, including updating/reinstalling the driver for the mouse (which fails every time), restarting my computer, and other such basic troubleshooting actions. (Doing a full scan now, but this will take hours to complete, and I doubt it will find anything more than it found last night when the scan automatically ran.) The only thing that produced any result was plugging my mouse into the front of my computer. Plugging it into the back produces the same result as plugging it into where I originally had it: my monitor's USB port.

No other USB device that I have has this problem.

I honestly have no idea what the problem is, or even where to look for the problem. All my USB ports work just fine for everything but the mouse and the mouse works just fine in other computers. Anyone have any suggestions of what to try?


Disclaimer: Personal opinions still not endorsed by Ryojin.



NeoRanger

The Curse of Snake

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29th August 2004

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#2 3 years ago

The component refers specifically to input devices (hence the HID), which is presumably why your other USB devices work fine. I also assume that this is also the reason your older mouse works.

You don't mention which version of Windows you operate (I guessed 7) and the problem seems to stem entirely from the OS itself. Try to reinstall the update:

Microsoft Update Catalog




NeoRanger

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#3 3 years ago

Lagged, accidental double post.




MrFancypants Forum Admin

The Bad

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#4 3 years ago

If you haven't already try restarting, that can fix a crashed USB hub.

If that doesn't help look at the drivers for USB devices (there are some freeware programs that list them), wiping that list might help. You could also try reinstalling the drivers for your USB controllers.




Guest

I didn't make it!

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#5 3 years ago

Sounds like a Windows issue; most probably the USB controller drivers.

See if you can wipe them, clear the registry with CCleaner (or other such program) and then reinstalling them.




Ryojin

lolwut?

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#6 3 years ago

NeoRanger;5751681The component refers specifically to input devices (hence the HID), which is presumably why your other USB devices work fine. I also assume that this is also the reason your older mouse works.

You don't mention which version of Windows you operate (I guessed 7) and the problem seems to stem entirely from the OS itself. Try to reinstall the update:

Microsoft Update Catalog[/QUOTE]

Yeah, Win7. The update fails every time I try it.

MrFancypants;5751719If you haven't already try restarting, that can fix a crashed USB hub.

If that doesn't help look at the drivers for USB devices (there are some freeware programs that list them), wiping that list might help. You could also try reinstalling the drivers for your USB controllers.

Those are some of the first things I tried to do. No effect.

[QUOTE=dragoongfa;5751733]Sounds like a Windows issue; most probably the USB controller drivers.

See if you can wipe them, clear the registry with CCleaner (or other such program) and then reinstalling them.

I didn't think to try CCleaner. I'll give it a try in a bit.

Maybe it is time I just say screw it and reinstall my OS. That will almost certainly fix the problem. It has fixed similar issues before, and had the added bonus of speeding up my computer by getting rid of all the extra crap that has accumulated on it after so much time.


Disclaimer: Personal opinions still not endorsed by Ryojin.



NeoRanger

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#7 3 years ago
Ryojin;5751745 Maybe it is time I just say screw it and reinstall my OS. That will almost certainly fix the problem. It has fixed similar issues before, and had the added bonus of speeding up my computer by getting rid of all the extra crap that has accumulated on it after so much time.

I've made it a point to myself ever since I started using Windows that I would do a reinstall every three months or so. Been able to bump that up to 6-9 months since I started dual booting with Linux.

So, yeah, technically it's not the most elegant solution, but I'd do the same.