Slow download speed all of a sudden 9 replies

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Babeman

A dog+sombrero=awesome.

50 XP

11th August 2008

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487 Posts

0 Threads

#1 9 years ago

I woke up this morning and decided to surf the web and noticed it was considerably slow while browsing, so I tested my download speed out and it went from 256kbs/s to 17kb/s, a HUGE slow down and I have no clue what went wrong. I'm not downloading anything in the backround, and I'm not sure what could have caused this. Any help is GREATLY appreciated!! Here's a hijack this log, might help. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:25:12 AM, on 8/29/2009 Platform: Unknown Windows (WinNT 6.01.3004) MSIE: Internet Explorer v8.00 (8.00.7100.0000) Boot mode: Normal Running processes: C:\Program Files (x86)\ASUS WiFi-AP Solo\RtWLan.exe C:\Windows\vVX3000.exe C:\Program Files (x86)\Electronic Arts\EADM\Core.exe C:\Users\Babeman\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exe C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe C:\Program Files (x86)\Razer\DeathAdder\razerhid.exe C:\Program Files (x86)\Analog Devices\SoundMAX\SoundTray.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Program Files (x86)\Java\jre6\bin\jusched.exe C:\Program Files (x86)\Razer\DeathAdder\razertra.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Razer\DeathAdder\razerofa.exe C:\Program Files (x86)\Steam\Steam.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Windows Media Player\wmplayer.exe C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\RocketDock\RocketDock.exe C:\Windows\SysWow64\Macromed\Flash\FlashUtil10b.exe C:\Program Files (x86)\Microsoft LifeCam\LifeTray.exe C:\Program Files (x86)\Microsoft LifeCam\LifeEnC2.exe C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O1 - Hosts: ::1 localhost O1 - Hosts: 91.121.97.18 www.thepiratebay.org O1 - Hosts: 91.121.97.18 thepiratebay.org O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [DeathAdder] "C:\Program Files (x86)\Razer\DeathAdder\razerhid.exe" O4 - HKLM\..\Run: [MacLicense] "C:\Program Files\MacOpener\MacLic.exe" O4 - HKLM\..\Run: [SoundTray] "C:\Program Files (x86)\Analog Devices\SoundMAX\SoundTray.exe" O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [Google Update] "C:\Users\Babeman\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [RocketDock] "C:\Program Files (x86)\RocketDock\RocketDock.exe" O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - Startup: Windows Updater.lnk = C:\Users\Babeman\AppData\Local\Temp\JDstart.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: ASUS WiFi-AP Solo.lnk = ? O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dll O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dll O13 - Gopher Prefix: O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cab O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.8.cab O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - https://www.battlefieldheroes.com/static/updater/BFHUpdater_4.0.21.0.cab O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Futuremark SystemInfo) - http://service.futuremark.com/virtualmark/tc/FMSI.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Unknown owner - C:\Windows\system32\AEADISRV.EXE (file missing) O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing) O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: Google Update Service (gupdate1c9f2cae75d7f77) (gupdate1c9f2cae75d7f77) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 10890 bytes




Cheese!

Son. I am dissapoint.

50 XP

8th August 2007

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3,495 Posts

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#2 9 years ago

Probably internet provider. Could be your "local" connection had a lot of users.




>Omen<

Modern Warfare

50 XP

1st January 2005

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7,395 Posts

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#3 9 years ago

What does your percentage of CPU use at idle read in Task Manager? If you have cable vs DSL, speed fluctuations can vary quite a bit depending on similar traffic in your area as well as that of speedtest servers.

The only thing the HijackThis.de analyzer red flags is the Akamai Download Manager shown that some Adobe products use. There are also several others in the neutral designation that can be deleted but may not need to be.

You can paste the log here to see the HjackThis.de results: HijackThis Logfileauswertung

The NetworkTechs V2 HjT analyzer red flags quite a few entries, but they may not be problematic if they're related to programs you know of and use.

You can paste the log here to see the NetworkTech results: HiJackThis! Log auto analyzer V2

If you're unsure what to do after viewing the results, you can get tech help at the WhatTheTech.com forums, whom specialize in reading HighjackThis logs.




Freyr VIP Member

A2Files Staff

46,876 XP

6th February 2005

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4,275 Posts

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#4 9 years ago

Rings your ISP's Helldesk and complain. They may be having network problems, if they don't answer the phone then that's probably the case.




Babeman

A dog+sombrero=awesome.

50 XP

11th August 2008

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487 Posts

0 Threads

#5 9 years ago
My cpu use says fluxuates between 0-2% on idle I'll give my ISP (bell) a ring and see what's going on. Thanks for the help!



>Omen<

Modern Warfare

50 XP

1st January 2005

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7,395 Posts

0 Threads

#6 9 years ago
Babeman;4990056
My cpu use says fluxuates between 0-2% on idle I'll give my ISP (bell) a ring and see what's going on. Thanks for the help!

Yeah 98-99% system idle is normal. Maybe your ISP is doing repair work in your area, has happened to me before. Or sometimes just power cycling your modem can help.




Babeman

A dog+sombrero=awesome.

50 XP

11th August 2008

0 Uploads

487 Posts

0 Threads

#7 9 years ago
>Omen<;4990378Yeah 98-99% system idle is normal. Maybe your ISP is doing repair work in your area, has happened to me before. Or sometimes just power cycling your modem can help.

Yea you were right omen, their doing repair work, hopefully it ends soon though:(




&gt;Omen&lt;

Modern Warfare

50 XP

1st January 2005

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7,395 Posts

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#8 9 years ago

If you've had wind storms in your area bad enough to make lights flicker, always suspect that first if your net connection is poor right after. Most reputable ISPs get you up and running within a few hours, but it can take longer than that. Best case scenario is about a half hour, worst case scenario can be a day or even longer.




Babeman

A dog+sombrero=awesome.

50 XP

11th August 2008

0 Uploads

487 Posts

0 Threads

#9 9 years ago

Yea your spot on again omen, we had a pretty bad storm down here and some outages, but it's been slow for a couple days now, I want my DL speed back! =p




&gt;Omen&lt;

Modern Warfare

50 XP

1st January 2005

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7,395 Posts

0 Threads

#10 9 years ago

Keep in mind where severe storms are the cause, it DOES give your ISP more of an excuse, esp if repair crews have tons of orders to fill. ;)