Sound Card Issue 7 replies

Please wait...

GateCrusher420 VIP Member

What is this place?

71,255 XP

17th February 2007

0 Uploads

6,233 Posts

1 Threads

#1 11 years ago

Alright. I need a techie that knows what he/she is doing. I just bought a sound card 2 days ago and it doesn't recognize any of my speakers. I can't select how many speakers I have. It also only plays sound through 1 set of my 2 sets of speakers. I bought a Creative Sound Blaster Audigy SE sound card. I'm gonna uninstall it and the relating programs the reinstall. I don't know what to do. The guys at creative are for SH!T. They didn't help at all. My speakers are a 2.1 set Boston BA635 and a 2.1 set Logitech X-230. Both Have subwoofers. I don't know if that is what is causing the problem or what. I've tried installing a new driver but that doesn't help at all since I can't get it installed since windows won't continue to install a non WHQL apooved driver. Can someone please help me. This is what I have done: 1) Installed Sound Card (SC) 2) Installed Drivers for SC 3) Installed all programs for SC 4) Plugged in speakers 5) Disabled onboard audio 6) Rebooted Computer 7) Found out about speaker problem 8) Called Creative and realized they have dumb asses working in C S 9) Removed and plugged in speakers twice to no avail 10) About to give up and rip the SC out and take it back to staples I HATE THIS MACHINE!!!!!




Bs|Archaon

I would die without GF

50 XP

15th March 2006

0 Uploads

5,910 Posts

0 Threads

#2 11 years ago

What version of Windows are you using?

What steps did Creative customer support take you through?




GateCrusher420 VIP Member

What is this place?

71,255 XP

17th February 2007

0 Uploads

6,233 Posts

1 Threads

#3 11 years ago

1) XP SP2 2) Change CMSS 3D and change speaker config. The Creative program won't allow me to save any settings. Also test the ports with my headphones. Im gonna do that later.




Bs|Archaon

I would die without GF

50 XP

15th March 2006

0 Uploads

5,910 Posts

0 Threads

#4 11 years ago

Remove all the sound driver software. The Creative one plus the onboard sound driver (i.e. don't just disable it, make sure the driver and any other software is gone as well). The Audigy I had was extremely picky about other sound devices and often flat-out refused to work if there was another sound driver installed.

Then reboot. Install the Creative software and reboot again. Don't worry about plugging and unplugging the speakers as long as the speakers are connected properly it doesn't actually do anything.




GateCrusher420 VIP Member

What is this place?

71,255 XP

17th February 2007

0 Uploads

6,233 Posts

1 Threads

#5 11 years ago

Alright. Ill try that. Where do I go to uninstall all the junk that came with the SC?




Bs|Archaon

I would die without GF

50 XP

15th March 2006

0 Uploads

5,910 Posts

0 Threads

#6 11 years ago

Control Panel > Add/Remove Programs.....how did you disable the onboard sound before?




GateCrusher420 VIP Member

What is this place?

71,255 XP

17th February 2007

0 Uploads

6,233 Posts

1 Threads

#7 11 years ago

via the Sounds and Audio Devices Icon




GateCrusher420 VIP Member

What is this place?

71,255 XP

17th February 2007

0 Uploads

6,233 Posts

1 Threads

#8 11 years ago

Alright thanks BS. I finally got it to work. I was leaving what you recommended as a last resort. So I'm good. Thanks m8.