Sound Issue 4 replies

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MoreGun89

54 XP

27th July 2004

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#1 6 years ago

Hey all!

So, I believe I have encountered an issue with a computer that even through strenuous hours of Googling I can't fix!

Model: Asus G71GX-RX05 laptop OS: Windows 7 Ultimate 64-bit Problem Description: When on Windows, the onboard speakers make no sound.

Things I have Tested and Tried:

Sound does work when audio items such as external speakers or headphones do produce sound when plugged in.

I checked for a short in the audio jack, the system reliably tells me the audio devices have been removed, also performed the bobby pin test to make sure.

At one point I needed to give the computer a fresh Windows install and back up the data, it makes the "KABOOM" POST noise every time, and when I used my live CD for the backup, the Ubuntu noises would work on the onboard speakers.

After fresh reinstall (He managed to get it stuck in a boot loop somehow) and updating the sound driver to the latest (Realtek 6, I believe, it was from the Asus site), still had the same issue, even before I updated the driver.

It simply refuses to cooperate in Windows, I even disabled the HDMI port as a device and headphones as a device while plugged in and not plugged in to no avail.

Checked the device with a test during every one of these steps, I would get bars like it was trying to make noise, but no sound.

Went into the mixer, not muted. Unchecked the exclusive box in advanced settings, rechecked the system mixer for muting.

Played around in the Realtek program that comes with the driver, still nothing, even when testing individual speakers.

I believe I have at least narrowed it down to a software issue, but at this point I'm out of ideas, and it's driving me kinda crazy that I can't get it to work. Any fresh ideas that I can try would be excellent, and yes I already tried having a seance and conferring with the great computer daemon overlords (u c wat ah did thar? lol).


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MrFancypants Forum Admin

The Bad

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7th December 2003

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#2 6 years ago

Can you select the internal speakers as output device in windows?

You could also look if one of the laptop's function keys maybe mutes speakers.




MoreGun89

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27th July 2004

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#3 6 years ago

I'm not sure if I can select the internal speakers *embarrassment* The only options that I have were Speakers, Headphones, and HDMI. I do know that the function keys re not to blame though


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D3matt

I take what n0e says way too seriously

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20th November 2007

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#4 6 years ago

Stupid question, but are "Speakers" set as the default audio device?




MoreGun89

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27th July 2004

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#5 6 years ago

Indeed they are. :) Not a stupid question, I didn't specify.


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