my friend called me and asked if i could help him his computer keeps restarting he said he did not install anything new and restore will not work because it keeps restarting says anti virus is updated and was running can anyone help thanks jim
Thread moved to Tech Discussion
So he has done nothing new and all of a sudden it is restarting ? Got a little more info on his PC ? Try going start > run > msconfig then startup tab and disabling stuff or going to Task Manager and closing down some programs.
Post his full specs including Power Supply..
It's usually the PSU that causes spontanious restarts.
This could be a case of overheating. Perhaps your computer has accumulated too much dust and is clogging the CPUs heatsink, limiting airflow. You should open up the computer and tell us what you see.
Also, I had to read your post several times before I could understand any of it. Please make sure the grammer (or lack there of) in post your is correct when you post so we can understand it.
Yeah Good Point, it could be Overheating...
Ask him if he is overclocking any parts, specifically the CPU and RAM.
I have a feeling it could be a problem with the fan over the heat sink of the processor. My friend had this problem, and after he changed the fan, everything was back to normal.
I remember when my PC did a similar thing, turns out the PSU didn't have enough power to run the machine, though it was working fine for ages.
Depends on how quick it is restarting, might be a realy nasty virus, I got one while back.
Could even be Bad/Corrupt RAM Modules.
It happens.
Well, it could be faulty RAM, Overheating (Check your heatsink/fan units on the CPU and graphics card, as well as the PSU/exhaust fans), a dying motherboard (a friend of mine had this happen to him just recently)...we need more details. Post your friend's system specifications to start with.