Windows Explorer has stop responding 13 replies

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Ensign Riles VIP Member

No! I'm Spamacus!

426,516 XP

17th June 2003

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#1 10 years ago

Well, this is quite an annoyance. Whenever I log into my main user account all that comes up is a grey screen and an error message telling me that Windows Explorer has stopped responding. The only thing I can do from there is restart the computer. I've tried booting it in safe mode, but I still can't do anything with my account. Right now I'm logged into the Guest account, but of course I don't have permissions to do anything. I've tried a system restore, but when I try to go back to an earlier date I get "Catastrophic Error 0x8000FFFF" and it promptly closes. I'm running Vista Home Premium, and wondering if anyone has any suggestions on what to do from here. I'd really prefer to not lose about a year's worth of data if I can help it, too.




Bs|Archaon

I would die without GF

50 XP

15th March 2006

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#2 10 years ago

Can you close Explorer and then restart it?

Ctrl+Alt+Del > Start Task Manager > File > New Task > explorer




Ensign Riles VIP Member

No! I'm Spamacus!

426,516 XP

17th June 2003

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#3 10 years ago

Explorer is already closed, and restarting it simply tells me it has stopped responding again.




Pb2Au

Droolworthy

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4th October 2004

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#4 10 years ago

Could be drastic, but if you can copy files via the Guest account, could you do a reinstall? Sounds like something in your OS is completely borked.




Ensign Riles VIP Member

No! I'm Spamacus!

426,516 XP

17th June 2003

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#5 10 years ago

I didn't think you could access a different account's files from the Guest account...




Pb2Au

Droolworthy

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4th October 2004

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#6 10 years ago

I thought you could create backups, though, especially if you're on a laptop.




Ensign Riles VIP Member

No! I'm Spamacus!

426,516 XP

17th June 2003

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#7 10 years ago

I'll look into it, I really don't have any experience in making backups since I experimented with it back in 2001 with Windows ME.




Pb2Au

Droolworthy

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4th October 2004

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#8 10 years ago

I'll try to come up with some info on the process. I'm assuming you're on Vista unless you tell me differently.

The backup in Vista is sdclt.exe a la Using Backup Status and Configuration in Vista - Backup Files and Restore Files In Windows Vista That might help.




Guest

I didn't make it!

0 XP

 
#9 10 years ago

Sounds like malware... And is that damn bug crawling around on your sig is tricky pb2au. For a split second i actually thought it was a bug.




The-Bleh-Bleh

Hasselhoff is my hero

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12th December 2006

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#10 10 years ago

I have an idea. Vista has an "administrator" account that you can enable in the command line if you're an admin. Maybe this one would work. Try running cmd.exe from run.

Then type

net user administrator /active:yes

With a lot of luck that will add a user named "administrator" with no password, from which you can recover things. The thing is, I think this command might tell you that you don't have permissions to do so (even though you're admin) so we'll need to find a way to open cmd in admin mode, through "run". I'll look around a bit more.




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