Your firewall is not allowing access 4 replies

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Trillian

Toy soldier

50 XP

8th November 2004

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#1 13 years ago

My colleague is having a problem with his new PC, well second hand one. When he tries to connect to the internet is says 'your firewall is not allowing access' [color=black]and it seems to think it’s a virus and blocks connection.[/color] Does anyone know what this is and how you can resolve this problem?




DarkWater

The Internet ends at GF

50 XP

29th July 2001

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#2 13 years ago

Is he using a router? if so what kind of router? If he can find the IP for the router, then input that into where you type the URL for websites and hopefully there he can configure/reconfigure the router for whatever network he is trying to connect to.

If you reset the router, it should reset all firewall settings with it.

I dont think window's firewall would block out a direct connection with that.

If there is no router then i dunno; let the network provider know that hes trying to connect, give him the IP and see if he can slip him by.




Trillian

Toy soldier

50 XP

8th November 2004

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#3 13 years ago

He's not using a router. He is using dial up on a stand alone PC.




Huffardo

Arrrr!

48,770 XP

29th November 2003

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#4 13 years ago

What firewall is he using? The bad one in WinXP?

EDIT: He could try turning off the firewall, or turning down the settings.




Kilobyte

What does the Fox say?

69,060 XP

23rd November 2002

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#5 13 years ago

I would recommend not leaving the Firewall off. Doing so will leave the computer vulnerable to viruses. While Dialup users are avoided by most hackers, there are still some that don't care.

If it is the XP firewall, I would recommend trying to configure it properly, first. See this link for more info. http://support.shaw.ca/networks/xpfirewall.htm

You should also figure out what program your using to connect to the internet. Then add it to the Firewall Exceptions list. There are a few guides on this, but I haven't found a generic guide. I like the one for Real Player. http://www.3abn.org/help/topics/realplayer/xp-firewall-flash.php

In the Control Panel Open the Security Center. At the bottom of the Security Center page, click on Windows Firewall to bring up the Firewall Configuration window. Click on the Exceptions tab, and add the program to the list.

To check and see which program your using, incase it is not in the Program list. Right-click the Taskbar, and select Task Manager, then click on the Applications tab. Open the program, and then right-click the program in the Applications tab, and select Go To Process. Note which process it is, and then do a Search for it. Note its location, and then browse to it, using the Firewall Exceptions file browser.