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Guest

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#1 13 years ago

Hi, I'm really hoping that someone can help me. I tried to install The Sims University today and everything worked fine, but at the very end of the installation, the game checked to see if I had the updated version of The Sims 2, which I did. But then a box came up saying "Error when checking for updated version" and the installation terminated. This is twice it happened when I tried to install the game. When I checked to see if I had installed the most recent patch to the game, I did. I have the most recent patch on the game so it's the most updated but it still won't install and I keep getting the same error. Any ideas of what I should do?




Pille

Ex Network Staff Veteran

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11th June 2004

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#2 13 years ago

1.) Please give me an overview of your system specs, just to be sure.

2.) Have you modded your original game in any way?

If that is the case I suggest you completly deinstall your The Sims 2 copy once and reinstall it again, and then directly install the University expansion. If that doesn't work please either post here again or contact me over eMail/MSN, I will try and help you further then.




SOLID_SNAKE1989

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14th April 2004

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#3 13 years ago

OK i have 2 Ways of fixing this that both worked for me First: Uninstall your game(backup Your Current family if you have one), then reinstall The Sims 2 and re-download the patch and apply it, after that install university. if this does not work... Secound: - Install University - let it install, it will get to the update and it might give you the error you get, when it tells you this the installation will terminate DONT PUSH OK, turn you computer off by holding the button you turn your computer on with or pulling the power cord. - turn your computer back on and youll find your game in My computer> drive(X) (X being where ever your program folder is in) > program files > Ea games > The Sims 2 University > TSBin > Sims2EP1 or Start > All programs > Ea games > The Sims 2 University > The Sims 2 University .exe If none of this work you might have a bad disk and need to return it. -------------------------------------------------------------------------- GuestAbc123 :cya:




Guest

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#4 13 years ago

Saffi, by system specs do you mean you want my directx system information? If so, how do I send it to you? I didn't modify may game in any way either. Snake, I tried the second step you gave me and it installed now, but when I click for it to run, the screen pops up and then I get an error saying something like "The Sims 2 University has encountered a problem and needs to shut down." Should I just try uninstalling both games and then re-installing them? One thing I also noticed is that I'm low on disk space in my drive where the University is installed to. (Not the same drive where the main Sims is installed to.) It's like 850 MB right now. Would that also be a problem for it not to run?




SOLID_SNAKE1989

I'm too cool to Post

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14th April 2004

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#5 13 years ago

Yeah try re installing both games if the secound one doesnt work




yjkader

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15th March 2005

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#6 13 years ago

Ok Solid snake isn't talking technical... If you pull out your power cord you might burn your motherboard. Your problem might be caused from several reasons that won't help even if you reinstall. You might have a problem with firewalls/antiviruses, try to turn them all OFF. Or it might be service pack 2 that caused your problem. So what i suggest you do is first uninstall both the game and the expansion, don't worry about your savegames being deleted because you can choose to keep them when you uninstall from add/remove ONLY. Then install the games, also DON'T change the directory after you have installed the games. And avoid patches for now, keep it natural =) . Install both games on the harddrive that aren't out of disk space, just to avoid 1 unexplained cause ;) .