Keylogger Scams and Account Security -1 reply

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#1 12 years ago

We'd like to make the community aware of a recent account-theft scam that is being circulated

through email, game forums, in-game chat, and other mediums. This scam involves fake URLs, or

hyperlinks, that once clicked will install harmful "keylogging" software intended to steal your

World of Warcraft account name and password. After the creators of these keyloggers steal this

information, they log into your account, immediately change your password to lock you out, and

then sell all of your items and transfer all of your gold.

The scam comes in many forms, including URLs advertised as links to class guides, gameplay

videos, and in many cases user-interface (UI) modifications. As a general rule, be extremely wary

of URLs ending in ".jpg.html" and ".scr," as in many cases the harmful software is being hidden

at locations that end with these extensions.

For these reasons, it is very important that players take caution when being directed to outside

websites and update the security on their computers accordingly. To secure your computer, we

suggest adding some Internet security to your system (for example: a firewall and anti-virus

scanner). If you are unsure what security measures to take, discuss the issue of system security

with your ISP or a trained Network Administrator for the solution that is right for you.

We also strongly recommend that all players use the Blizzard Launcher to start World of Warcraft.

In addition to serving as a portal to the game, the Blizzard Launcher provides greater security

for our players against harmful software such as the type discussed here. To learn more about

this utility, please visit the Blizzard Launcher Page and check out the Blizzard Launcher FAQ. If you come across a suspicious link or program, please report it to Blizzard.

For more information on keeping your account secure and what to do if you feel your account has

been compromised, please visit the Account Security page.