Posted on October 26, 2007, Chris Valve Responds to Orange Box Key Deactivations
Word has been spreading around the Internet that Valve is disabling certain users’ access to The Orange Box. More specifically, copies of The Orange Box purchased from territories outside of their own, such as a Thai website which was offering the game for fairly cheap.
“Valve uses Steam for territory control to make sure products authorized for use in certain territories are not being distributed and used outside of those territories,” said Doug Lombardi.
“In this case, a Thai website was selling retail box product keys for Thailand to people outside of Thailand. Since those keys are only for use in Thailand, people who purchased product keys from the Thai website are not able to use those product keys in other territories.”
In other words, you’re out of luck if you bought one of these keys.
“Some of these users have subsequently purchased a legal copy after realizing the issue and were having difficulty removing the illegitimate keys from their Steam accounts,” added Lombardi. “Anyone having this problem should contact Steam Support to have the Thai key removed from their Steam account.”
Whatever price you end up paying, chances are you’re still getting a deal because of all that’s packed into The Orange Box.