Complaint Policy

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Published by Falcon93 14 years ago , last updated 4 years ago
Do to recent events conserning a modder that submits his work to us, I will explain how our complaint system works for OUR site. If you have a concern or complaint about another member or a mod on our site please contact ANY of our staff and if they can take care of it they will, if they cannot the will forward the problem to Crissi and/or myself. If you have a problem with one of our staff members please contact ME, not Crissi or that staff member that you are having problems with. Contacting the staff member that you have problem with is not always a good decision as they might take it offensively, just as another member on this site might. If you have a problem with ME, please contact Ronnie our superior on the Network Staff. When you contact our staff for a complaint, please talk to us RESPECTFULLY! We have recieved complaints in the past that have been disrespectful and inconsiderate to other's feelings, which can cause us, as staff, to not look highly apon your complaint. Please do not use our comment section of the site for complaints about members and/or staff, compliments yes :P, but use our email system to contact us. Our emails are listed in the staff module at the bottom of our pages. On my last note, I will be creating another module just for complaints WITH descriptions and single click links to help with deciding whom you shall contact with your problem. Sincerely, Falcon93(MohFiles' Manager)
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